Commissioning & Integration

Take the first steps toward success after you receive your new equipment. Douglas technical support will assist onsite with each critical phase of commissioning and integration so you can experience outstanding performance, right from the start.
Tech working on packaging machine
STEP ONE

Install & Start-Up

To set your equipment up for success, Douglas service techs will assist onsite with these initial steps:

  • Complete machine reassembly
  • Integration into your production line
  • Recipe testing
  • Informal machine orientation for your operators and maintenance staff
STEP TWO

Ramp-Up & Validation

As your team takes command, our team will collaborate to get your machine up and running to your full satisfaction. This phase includes:

  • Preliminary testing
  • Refinement of tested recipes
  • Validating that your new machine is operating at specified rates
90-DAY ACCEPTANCE

Kick Off Productivity Within 90 Days of Delivery

We want your new machine to meet or exceed expectations as soon as possible. In fact, our goal is to ensure it’s ready for peak performance within 90 days of delivery. Through Site Acceptance Testing (SAT), our service techs are on hand at your facility to measure your equipment’s speed, efficiency, and performance so you can start maximizing productivity in minimal time.

24/7 Support

+1 320.763.5507
service@douglas-machine.com
320.763.9666 (fax)

Have Questions?

Check out our FAQs list to get quick answers.

View FAQs

Contact Douglas Service & Support today!