GuidePoint™

A Tablet-Based Support & Knowledge Center

GuidePoint offers a game-changing alternative to traditional manuals and machine documentation. Instantly access changeover guidance, parts identification, troubleshooting guides, how-to videos and more via wireless tablet that’s programmed for your specific machine model. With its user-friendly interface and comprehensive content, GuidePoint equips operators and maintenance personnel with comprehensive content at the point of need.

A New Era of Workforce Performance

Instruct. Inform. Empower. GuidePoint helps operators and maintenance personnel perform their best by placing knowledge and support right into their hands.

  • Informational topics for maintenance, operation and troubleshooting
  • Easy-access instructions, documents, drawings and schematics
  • Comprehensive guidance for changeover, issue resolution and more
  • Fault and performance dashboards diagnose issues and improve productivity
Detailed Changeover Guidance

Increase accuracy and speed of changeovers with step-by-step guidance, ensuring smooth transitions between product runs.

Easy-to-Use Parts Identification

Simplify parts identification with interactive assembly drawings that enable personnel to quickly locate and understand parts information.

Troubleshooting & Recovery Guidance

Identify root cause and resolve issues quickly with video capture option. Get triggered fault recovery information, camera options, and comprehensive troubleshooting.

Operation & Maintenance Support

Equip your staff with key operation and maintenance information, fostering knowledge and skill development that drives performance.

Remote Support

Empower your team with connectivity and video conference tools that increase the effectiveness of remote support experts.

Fault & Performance Dashboards

Improve performance using dashboard analytics, such as recipe, run and shift performance, changeover effectiveness, and common faults / downtime tracking.

Unlock the Power of GuidePoint

Empower your workforce and enhance efficiency with GuidePoint:

  • Improve employee training and onboarding
  • Optimize and sustain machine performance
  • Reduce workforce skills gap
  • Minimize downtime
  • Increase productivity

Buy with confidence. Experience the difference.

Douglas stands behind our equipment with a 3-year limited component and limited lifetime frame warranty.

Learn more

Need more information on GuidePoint? Contact us today!